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Mercedes-Benz of Boston
- Car Dealers
- Somerville, MA
About this business
Location details
259 McGrath Hwy, Somerville, MA, 02143, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I have bought a certificate preowned car and the car supposed to be inspected as per Mercedes Benz certified standard. But after the car was delivered and driving for 3 month I have problem related to suspension brake & seat. Though I appreciate that they repair the issue with Brake and Seat. I feel this not expected from a brand like herb chamber. I feel the have hide the fact sold a faulty car.
Business response:
Basu, Thank you for taking the time to post your review. Our team strives for excellence. I apologize for any miscommunication or any inconvenience we may have caused you. This is definitely not the way we intend to conduct business. We'd like to do whatever it takes to retain your future business. Please contact me at your earliest convenience so that we can work together to resolve this issue. Thank you, Jeff David- General Manager jdavis@herbchambers.com
Terrific Service!Everything was handled fast and Terrific Service! Everything was handled fast and efficiently. From the moment we started talking AJ and Amel were on top of everything and incredibly helpful!
I had very good experience work with my sales person Ashmail. He was very knowledgable, honest and straight forward. I highly recommend him. Thank you Ashmail.
The entire process working with Mercedes-Benz of Boston has been so smooth. I was in contact with Richie past his work hours and he was able to assist me with my needs. I was able to come in for an appointment for a specific car the following morning. I decided to buy the car that day and within two days I was able to take it home! The communication with Richie and Chris, the dealership’s financial point person, was phenomenal. Unfortunate events occurred a week after I purchased the car and I was in need of urgent services.... read more
Two weeks ago I purchased an SL 450 from Mercedes Benz of Boston. My salesperson was Rob Tinkham. I fully recommend Rob to anybody in the market for a new car and are considering a Mercedes Benz. Kris Ricupero assisted in a painless closing on the purchase. I would not hesitate to use Rob again.
Carlos was professional, honest and got the job done quickly. Such great customer service and communication!!! I was referred to him and couldn’t be happier.
3rd consecutive Mercedes through Herb Chambers Boston. No one can match the service salespeople & managers that make the experience a pleasure. Incredible customer service always.
Best Experience In Purchasing a Vehicle After 30 Years I have never been to the this dealership before, I bought a pre owned vehicle. The attention to detail and how they treat you is first class. Jonathan is a great person, he treated me with respect and went the extra mile, something that I never experienced at other dealerships. Other dealerships and sales people over promise and under deliver. These guys are the real deal. Mike Melo
It was a pleasure working with Carlos, Kris and Chadi. The virtual purchase was easy, quick and I love my new car. The team answered all my question via email and phone quickly. Even provided a video due to my inability to physically view the car in person. It arrived within days of completing the paperwork. I love driving it. I am VERY pleased with my purchase. Thanks you again Mercedes of Boston.
Frequently asked questions about Mercedes-Benz of Boston
How is Mercedes-Benz of Boston rated?
Mercedes-Benz of Boston has a 4.8 star rating with 9,179 reviews.
When is Mercedes-Benz of Boston open?
Mercedes-Benz of Boston is closed now. It will open tomorrow at 9:00 a.m.