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Northampton Volkswagen
- Car Dealers
- Northampton, MA
About this business
Welcome to Northampton Volkswagen! We are your local Volkswagen dealership, proudly serving Northampton, Hadley, Springfield, Holyoke, and beyond! We have a wide selection of new and used Volkswagen cars for sale and a team of VW experts who would be thrilled to assist you in finding the new or used car for your family and lifestyle. Our wide variety of quality used cars and VW certified pre-owned vehicles fit any budget. Stop in today or schedule your Volkswagen service appointment online. At Northampton Volkswagen, You're ... read more
Location details
361 King St, Northampton, MA, 01060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Best experience buying a car ever I have purchased five cars previously and this was by far the best experience I have ever had. I've had experiences where things went faster, but what impressed me even more in this case was that there were unforeseen problems (due to problems with State Farm Insurance's call system), but we were made to feel comfortable and welcome to the point that we didn't really mind. Omar and Carolyn made it a pleasure to wait at the dealership when circumstances were beyond our control. Also, each and... read more
Business response:
Thank you so much for the awesome feedback! I am so glad to hear that Omar, Carolyn, Constance, and Ebony were all able to help during your new vehicle purchase here at Northampton Volkswagen. We always try to make the car buying experience as simple as possible. We appreciate you allowing us to earn your business. We hope to see you back for your first service visit. Congrats on your new vehicle!!
Post-warranty repair On the final day of my warranty timewise, and out of warranty mileswise, I took my 2011 Golf TDI in because of leaking driver's side window gasket. After review of the problem, service staff at Northampton VW recommended I contact VW of America and request assistance with repair. VW of A in the end agreed to pay for the entire repair. Throughout the process, the staff at VW of Northampton were friendly, courteous, and provided good advice, making the entire process fast and easy, and leading to an excell... read more
Business response:
Thank You for your feedback! I am so glad to hear that Volkswagen of American was able to assist you in the repairs to your driver's side window. It is our goal to make sure your experience was truly exceptional. Thank You for allowing us to earn your business. We hope to see you back for our next service visit.
Carolyn & Jason were great in the whole process of buying my new 2014 Jetta. Jason was a great sales man and not to pushy to make the sale like all other dealers/salesmen. Carolyn made my experience of taking home my new Jetta wonderful, she is an extremly knowlegable person of the cars she is going over with the customer. That extra time she spends going over everything in the car before you leave the lot makes your smile even bigger about buying your car at the right dealer!
Business response:
We appreciate the positive feedback! I am so glad to hear that you had such a great experience here at Northampton Volkswagen during your new vehicle purchase and Carolyn and Jason were such a great help. We always try to make the car buying experience as simple as possible. We appreciate you allowing us to earn your business. We hope to see you back for your 30 day check service visit. Congrats on your 2014 Jetta!
new car lease The lease was done only because of Ron Duprat and the delivery of the car was brought to a higher level with the knowledge of Carolyn Sichaldi keep this team in place both were excellent
Business response:
We appreciate the positive feedback! ! I am so glad to hear your experience here was everything you excepted and that Carolyn and Ron were such a huge help during the process. At Northampton Volkswagen we consider our customers as family! We hope to see you back for your 30 day check service visit!
awesome!!!! This is the,by far,best and most considerate group of people to do business with. Can't say thanks enough:) Mark was very professional
Business response:
Thank you so much for the awesome feedback! I am so glad to hear Mark was able to help you through the process of buying your new vehicle! Congrats! We will see you for your 30 day service visit!
great Ebony Lopez seems to be the perfect one for the job!! Thank you for all your help. Thank you, to the one who serviced my car too!!
Business response:
Thank You for your positive feedback!
We LOVE our CC!!!! Everything about Northampton Volkswagen is GREAT......Service was excellent.....Omar Ali was very attentive to what we wanted in a car and finally helped us with picking out the right one...a CC.. and we love it.....Dan was excellent and Carolyn was very knowledgeable explaining the amenities of our CC.....This was a great place to buy a car..................
Business response:
Thank you for taking the time to write this stellar review. We always try to make the car buying experience as simple as possible. I am so glad to hear that you had such a great experience here at Northampton Volkswagen. Also, that Dan, Omar, and Carolyn were such a big help during the process. We appreciate you allowing us to earn your business. Congratulations on your purchase! We will see you back in about a month for your 30 day checkup appointment.
Kayla L Excellent sale! The staff was very friendly from the sales man all the way up to the manager. Definitely would recommend this dealership. Thank you!
Business response:
Thank You for your awesome feedback!
Getting the EXACT car that I wanted! I've dealt with a lot of car dealerships in my life, and have gotten the "run around" and the "sales pitch" in all of them, except one - Northampton Volkswagen. I knew what car I wanted and I knew what I wanted to pay for it. Mark Florence, my salesman working with Joe Mark the Sales Manager made it happen. I couldn't be more happy with my car and my experience at Northampton Volkswagen. And to think they're only a mile down the road from my house in Northampton! Their brand new dealershi... read more
Business response:
Thank you for taking the time to write this stellar review. We always try to make the car buying process as simple as possible. I am glad to hear that you felt you had a great experience here at our new location. We appreciate you allowing us to earn your business. Congratulations on your purchase! We look forward to working with you in the future and seeing you at your first service visit.
Frequently asked questions about Northampton Volkswagen
How is Northampton Volkswagen rated?
Northampton Volkswagen has a 4.7 star rating with 2,263 reviews.
When is Northampton Volkswagen open?
Northampton Volkswagen is open now. It will close at 7:00 p.m.