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Serpentini Chevrolet of Willoughby Hills is a Chevrolet dealer located in Willoughby Hills, OH. We serve as a one-stop solution for all your automotive needs, from sales to service and repairs. Our experts are waiting to assist you, so drop by today or schedule an appointment online. We also offer a quick quote service so you can get an idea of what your new or used vehicle will cost. Mentor and Willoughby Hills Chevrolet shoppers can browse through our website to find what they need!
2810 Bishop Rd, Willoughby Hills, OH, 44092, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 9:00 p.m. | |
Tue | 9:00 a.m. to 9:00 p.m. | |
Wed | 9:00 a.m. to 9:00 p.m. | |
Thu | 9:00 a.m. to 9:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Art knows cars...all cars.. I have bought cars from Art in the past. I just call him and tell him what I am looking for and he calls me back with options. Never had a bad experience with him.
Business response:
Thanks, Judy, for sharing your thoughts about your experience with Art here at Serpentini Chevrolet of Willoughby Hills. We appreciate your business and hope to see you again soon!
Best service I ever had. Everyone was so nice and friendly and the place was very clean and professional. I would most definitely refer my friends 👍🏽👍🏽
Business response:
Thanks, Tai, for your feedback on your recent visit to Serpentini Chevrolet of Willoughby Hills. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!
I am extremely satisfied, not only with my vehicle purchase, but also the service I received behind it. I told Shad exactly what I needed and he delivered. I didn’t feel like I was just a “customer” or a “deal.” I felt like I was someone you all wanted to genuinely satisfy and get me what I wanted and needed. Expectations were met far and above you have my service forever. :)
Business response:
Thank you so much, Ebony, for your excellent review! We are so glad that Shad had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.
We love our new 2021 Chevy Trailblazer. We got a great deal! The staff was very helpful and nice. The process went pretty quickly. Ww would recommend this dealership.
Business response:
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Serpentini Chevrolet of Willoughby Hills.
A very good experience! Our salesman was new, but he did all the right things to make our buying experience good. Knowledgeable to a point, but what we asked of him, he found out. Would recommend Serpentini of Willoughby to friends and family.
Business response:
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Serpentini Chevrolet of Willoughby Hills!
Great service David service advisor was awesome very knowledgeable. This is the first time my automobile serviced under an hour for an oil change. My prior experience with service here was horrible, oil changes were 2 hours or more. thank you
Business response:
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that David met your expectations. Thank you again for choosing Serpentini Chevrolet of Willoughby Hills, we look forward to having you as one of our valued customers for many more years to come!
Gary is always awesome!!! And the guy who greets me when I first pull up (I didn’t catch his name) ... thank you guys! This is why I keep coming back !
Business response:
We are very happy Gary provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
The service team is great at Willoughby Hills. Phil Watts went above and beyond to obtain a rental car so I could make a client meeting on time.
Business response:
Larry, Thank you so much for your kind words regarding your recent experience working with Phil, and for taking the time to leave us this wonderful feedback!
Great service. Fixed my car while I waited. Great people clean service department, neat waiting areas. Service manager found my problem immediately. Thanks to everyone
Business response:
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Serpentini Chevrolet of Willoughby Hills has a 4.8 star rating with 3,041 reviews.
Serpentini Chevrolet of Willoughby Hills is open now. It will close at 9:00 p.m.