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Serpentini Chevrolet of Willoughby Hills

4.8
  • Willoughby Hills, OH

About this business

AutomotiveCar Dealers

Serpentini Chevrolet of Willoughby Hills is a Chevrolet dealer located in Willoughby Hills, OH. We serve as a one-stop solution for all your automotive needs, from sales to service and repairs. Our experts are waiting to assist you, so drop by today or schedule an appointment online. We also offer a quick quote service so you can get an idea of what your new or used vehicle will cost. Mentor and Willoughby Hills Chevrolet shoppers can browse through our website to find what they need! 

Location details

2810 Bishop Rd, Willoughby Hills, OH, 44092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.83,041 reviews
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William.mayer's profile image
William.mayer 
4 years ago

Great customer service. Great communication. Customer service 101. This is how you get repeat business. The communication and professionalism was great. Very personable. Would and recommended your dealership to others. 

Business response:

Thank you, William! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Serpentini Chevrolet of Willoughby Hills. 

JDIT54's profile image
4 years ago

Scored great deal usually the car lots saves the best deal for their friends , you made me feel like I was your best friend thanks . 

Business response:

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! 

sullivanp7840's profile image
sullivanp7840 
4 years ago

Amazing experience, they are super friendly and shad and the the guys we worked with were just the best I can’t say enough about how awesome they all were! 

Business response:

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear Shad and the team took good care of you. Thank you again for choosing Serpentini Chevrolet of Willoughby Hills, we look forward to having you as one of our valued customers for many more years to come! 

RFLACK1's profile image
4 years ago

very good very good very good I wood buy a another car from art mills in the future this is the third car I purchase Art Mills. 

Business response:

Thank you so much for choosing Serpentini Chevrolet of Willoughby Hills! Congrats on your new purchase, and let us know if we can be of any more assistance! 

BEVERLYANN1116's profile image
BEVERLYANN1116 
4 years ago

Service, sales and finance Andrew Benin is the reason I keep coming back. Your sales and service department are also exceptional. Every time I come in everyone greets you personally. 

Business response:

Here at Serpentini Chevrolet of Willoughby Hills, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience working with Andrew, and it was a pleasure having you at the dealership. We appreciate your review! 

jmhawkins50's profile image
jmhawkins50 
4 years ago

Best car buying experience ever. I was at the dealership approximately 2.5 hours. I test drove a few cars and finalized the paperwork and drove off in my new car. Carla was very courteous, knowledgeable and very professional. The finance manager was also very nice to work with. I will be another car from Serpentini of Willoughby. 

Business response:

Thank you so much for your kind words for Carla, and for taking the time to leave us this wonderful feedback. We hope you enjoy your new car! 

scooper9's profile image
4 years ago

The sales and service associates are always friendly and knowledgeable! Been a loyal customer before and after the shift. Everyone in my family buys cars off this lot and will continue to refer others in the future! Thanks and keep up the great work! 

Business response:

Thank you for your wonderful feedback! Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Serpentini Chevrolet of Willoughby Hills! 

WGOLDENBERG's profile image
WGOLDENBERG 
4 years ago

Painless, efficient and transparent I have no complaints. I called on the phone and spoke to the internet rep. I then went into the dealership in person. They got me in the right car and got me a good deal on my loan from Huntington Bank. 

Business response:

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Serpentini Chevrolet of Willoughby Hills! 

Judy Hanlon's profile image
Judy Hanlon 
4 years ago

Art knows cars This is my 2nd vehicle I purchased from Art. I call him, tell him what I am looking for, and he calls me back with vehicles to look over. He is my families "go to person" for a used or new car. Give him a call, you won't regret it.... 

Business response:

Thanks, Judy, it's fantastic to hear that Art provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Serpentini Chevrolet of Willoughby Hills! 

Frequently asked questions about Serpentini Chevrolet of Willoughby Hills

How is Serpentini Chevrolet of Willoughby Hills rated?

Serpentini Chevrolet of Willoughby Hills has a 4.8 star rating with 3,041 reviews. 

When is Serpentini Chevrolet of Willoughby Hills open?

Serpentini Chevrolet of Willoughby Hills is open now. It will close at 9:00 p.m.