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Serpentini Chevrolet of Willoughby Hills

4.8
  • Willoughby Hills, OH

About this business

AutomotiveCar Dealers

Serpentini Chevrolet of Willoughby Hills is a Chevrolet dealer located in Willoughby Hills, OH. We serve as a one-stop solution for all your automotive needs, from sales to service and repairs. Our experts are waiting to assist you, so drop by today or schedule an appointment online. We also offer a quick quote service so you can get an idea of what your new or used vehicle will cost. Mentor and Willoughby Hills Chevrolet shoppers can browse through our website to find what they need! 

Location details

2810 Bishop Rd, Willoughby Hills, OH, 44092, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.83,041 reviews
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YRODGERS430's profile image
YRODGERS430 
4 years ago

GREAT SERVICE I called in to get an appointment for a wheel alignment and I got an appointment the same day. It only took them about 30 minutes and my vehicle was finished. It had been washed also when I picked it up. Great Service! 

Business response:

We appreciate your business and our team looks forward to serving you again soon! 

DANKS22's profile image
4 years ago

Good experience As part of an oil change service several checks were included. The inspection uncovered an animal nest in the cabin air filter and out of spec alignment. Both issues were corrected. The service advisor kept me informed as the work was performed. I was very satisfied with the work. 

Business response:

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. 

EMATLOCK1's profile image
EMATLOCK1 
4 years ago

Vehicle service. Very knowledgeable, and professional. I didn't feel like I was being taken advantage of because I am a woman, and not familiar with car mechanics/maintenance ( which thankfully I am!). 

Business response:

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. 

AJIMMELT's profile image
4 years ago

Not the usual good service on this visit. Car in on Tuesday, 9:00AM Ready on Thursday around 4:00PM My call on update returned in 3 hours after call to service manager. No car wash. 

Business response:

Hello, Thanks for sharing your thoughts about your experience with Serpentini Chevrolet of Willoughby Hills. Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. 

jcornachio's profile image
jcornachio 
4 years ago

Excellent service from Art Mills This used truck purchase was made very simple by the salesman and he also handled the roof rack installation quickly and efficiently. I would recommend him as well as the dealership. 

Business response:

Hello, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. 

GRANTPARKER86's profile image
GRANTPARKER86 
4 years ago

I Had an absolutely wonderful buying experience. This is my second car I bought here and I will never shop anywhere else. Thank you for the help. 

Business response:

Hello, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! 

ODETTE0's profile image
4 years ago

Best I've seen in awhile! The service center at this dealership is wonderful! It is clean, efficient, customer friendly and welcoming. The entire time I was there, they made me feel valued as a customer. They kept me informed of their progress on my car and notified me the minute it was done. 

Business response:

Hello, Thank you for choosing Serpentini Chevrolet of Willoughby Hills, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! 

TIMT820's profile image
4 years ago

Service was great. The team welcomed me in and everything was good. I am glad even though the name changed the quality of service was still there. 

Business response:

Hello, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Serpentini Chevrolet of Willoughby Hills. 

FORTUNE77770's profile image
FORTUNE77770 
4 years ago

Oil change tire rotation Fast friendly service. Service was done in a fraction of the time in comparison to O Brien. Our salesman Art Mills approached me and gave me info about the new Tahoo and Silverado. 

Business response:

Thank you for the kind words for our service department! We look forward to sharing your compliments with Art and the rest of the team, and don't hesitate to let us know if we can be of further assistance. 

Frequently asked questions about Serpentini Chevrolet of Willoughby Hills

How is Serpentini Chevrolet of Willoughby Hills rated?

Serpentini Chevrolet of Willoughby Hills has a 4.8 star rating with 3,041 reviews. 

When is Serpentini Chevrolet of Willoughby Hills open?

Serpentini Chevrolet of Willoughby Hills is open now. It will close at 9:00 p.m.