This profile has been claimed by the business owner or representative.
Honda Westborough
- Car Dealers
- Westborough, MA
About this business
Location details
350 Turnpike Rd Rte. 9, Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I recently had a recall service experience with Herb Chambers. They did a very good job and made the case that I needed some service work which I agreed to and am very happy with. A few days later they called to say that the total cost of the repairs would be reimbursed if I brought my Odyssey in and wound up trading it in for a new/used car. Worth a trip. The experience played itself out and it appeared my wife would be getting a nice, recent Accord to replace the Van. Until it came time to actually factor in the reimbursed... read more
I came in to have a State Inspection, oil change and 'mystery squeal' identified.Tony was very attentive and had my best interest in mind. He went out of his way to help fix all the creaks and moans in my 14 year old civic. Another problem was found with my transmission and Tony explained all the possible scenarios and costs associated with it. Luckily, a fluid change solved the problem. A possible cause for the squeal was identified by a tech and worked on, but unfortunately it is still with me. Other than that, the prices ... read more
I came in to have a State Inspection, oil change and 'mystery squeal' identified.Tony was very attentive and had my best interest in mind. He went out of his way to help fix all the creaks and moans in my 14 year old civic. Another problem was found with my transmission and Tony explained all the possible scenarios and costs associated with it. Luckily, a fluid change solved the problem. A possible cause for the squeal was identified by a tech and worked on, but unfortunately it is still with me. Other than that, the prices ... read more
Business response:
Thank you for taking the time to share your experience with Tony here at Herb Chambers Honda of Westborough. I’m thrilled to hear how happy you are. We value our guests’ feedback and I know Tony will appreciate your encouraging words. On behalf of our entire team here in Westborough, we thank you for your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
I have never been a fan of dealerships and never placed much trust in them. When it came time for a new car I visited Herb Chambers Honda because I had heard such great things about them. Norman really changed my whole perception of the car-buying process. No pressure was applied at any point trying to sell extra services or useless items. I was given what I needed and ASKED if there was anything else they could do. During the process there were a few bumps in the road obtaining the title to the vehicle as it was used and a ... read more
Business response:
Thank you for taking the time to share your experience with Norman here at Herb Chambers Honda of Westborough! We are so fortunate to have such wonderful customers and it’s feedback like yours that lets me know our team is doing something right. I'll be sure to pass on your kind sentiments to Norman as I know he will appreciate your terrific recommendation. We truly value your business and look forward to serving all of your automotive needs for many more years to come! Best, Tom Van Fechtmann General Manager Herb Chambers H... read more
They are very attentive to customers needs and try to make the experience as easy as possible. Friendly, courteous keeping good records and detail oriented.
Business response:
Elaine, I truly appreciate you taking the time to share your recent experience with Tony. I’m thrilled to know he was able to assist you and and make it as easy as possible. We strive to provide our guests with an exceptional customer experience. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Kind Regards, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
We spent over 3 hours with Bernardi's haggling price with them. I called to make an appointment at Herb Chamber's only wanted to spend one hour talking about price and options on the vehicle we wanted. Yuri was very helpful and professional, he brought the car around to show us and we bought it. And all within that hour requested! We have been very happy with our CRV.
Business response:
Thank you for your kind words regarding your experiences with Yury. Our team goes to great lengths to provide a quality experience and atmosphere for our guest. I know Yury will appreciate your wonderful recommendation. We truly value your business and look forward to the opportunity to serve your automotive needs for many more years to come! Kind Regards, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
Tony Ngo is a very Professional Employee and sincerely wants the customer to be satisfied. He works really well with me and I always feel he is giving the best service possible. Paul Marinelli Marlboro
Business response:
Thank you, Paul, for taking the time to share your experience with Tony. It's wonderful to hear from such a satisfied customer! We appreciate your great recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westboorugh
I bring my Honda to Herb Chambers every time it needs an oil change and other various fixes. Tony is always there, always ready to help. He's provided the most consistent service I've ever received, and it's that balance that keeps me coming back. The whole team at Herb Chambers really does a great job. Sometimes fixing a car can be stressful, but Tony and team do a great job of keeping you informed and updated.
Business response:
Thank you for sharing your experience with Tony. We’re fortunate to have a fantastic team here at Herb Chambers Honda of Westborough who continuously excel in providing our guests with top-notch customer service. We appreciate your great recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
Tony Ngo was very courteous and helpful throughout my servicing. The entire experience was very pleasant and he did a very good job attending to me.
Business response:
Thank you for taking the time to recognize Tony. I’m so happy to hear that you found him to be courteous and professional. I know Tony will appreciate the time you took to share your feedback. We value your business and look forward to serving your automotive needs for many more years to come! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
Frequently asked questions about Honda Westborough
How is Honda Westborough rated?
Honda Westborough has a 4.7 star rating with 7,616 reviews.
When is Honda Westborough open?
Honda Westborough is open now. It will close at 5:00 p.m.