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Honda Westborough
- Car Dealers
- Westborough, MA
About this business
Location details
350 Turnpike Rd Rte. 9, Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
It was a very good experience visiting Herb Chambers Honda. I was greeted by Tony who remembered me from previous visits and he took care of everything. He ordered the parts and offered a rental car on the day of service. I have serviced my vehicle many times in this dealership, Tony went over and beyond to accommodate me and get me back on the road! Thank you!
Business response:
Thank you for taking the time to post your thoughtful recommendation. Our focus at Herb Chambers Honda of Westborough is to provide our guests with the best customer service and a truly enjoyable car service experience. I’m so pleased to hear that Tony provided you with that and so much more. Thank you again and we look forward to serving your automotive needs in the future! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
Tony is extremely helpful, always recommending the right service to keep my 2006 Odyssey running well. I've been working with him for the past few years and value his guidance from standard maintenance to repairs.
Business response:
Thank you so much for taking the time to share your experience with Tony. We strive to provide our guests with the best customer experience and I’m so happy Tony was able to provide you with exactly that. I will be certain to let Tony know he is doing a wonderful job. Thank you again for your business and for choosing Herb Chambers Honda of Westborough for your automotive needs. Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
I leased my first Minivan from Herb Chambers Honda of Westborough and when it came time to upgrade I went back. My original salesperson had left and I met Yury Menaker. He was an incredible resource for me as I needed to maintain the budget I was on and based on the incredible deal I originally received that was not an easy task. As my budget was tight I felt that even getting close was impossible and had searched on line for other local deals. When I finally met with Yury (other options in hand) he was completely candid. He... read more
Business response:
Thank you for taking the time to recognize Yury! I’m thrilled to hear you felt comfortable with Yury and he was able to assist you with your Honda purchase. Our team strives to provide our guests with a great experience from the moment they walk in our dealership. I know Yury will appreciate the time you took to share your feedback. Thank you again and we look forward to serving your automotive needs in the future! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
We bought our second Honda Odyssey from Mark Vincent at Herb Chambers last March. Mark is the only auto salesperson whose card I ever kept. When we went to buy our second Odyssey we asked for Mark only to work with us. Mark is a sincere and knowledgeable salesperson. I would highly recommend to anyone looking for a Honda to make sure they give Mark Vincent at Herb Chambers a try.
Business response:
Thank you for sharing your recent experience with Mark here at Herb Chambers Honda of Westborough. I'm so glad that Mark was able to answer all of your questions and that he delivered on our promise of a first-class experience throughout. We sincerely value your business and look forward to serving your automotive needs for many more years to come! Best, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
The Honda CRV has been my dream car for a very long time but I didn't think I could afford one. The idea of walking into a dealership or having a lease scared me to say the least. Sam Hendricks, Adam Tremblay & the managers at Honda Westborough made everything so easy & comfortable. Sam went above & beyond, walking me through & explaining everything. I couldn't have had a better experience. I love my car!Shellena
Business response:
Thank you, Shellena, for taking the time to write a review about your experience with Chris, Matt, Sam, Adam and Greg. This is really great to read, and I am so glad that you found our team to be so helpful. I will be sure to pass along your kind sentiments. At Herb Chambers Honda of Westborough, we want all of our customers to be satisfied as you are and I'm so pleased that you will be returning in the future. Thank you for your time and compliments, it is much appreciated! Best, Tom Van Fechtmann General Manager Herb Chamb... read more
Tony always does a great job. On this particular occasion, we had just completed a service and a few days later, I noticed that the dipstick had not been placed back into the transmission. I called Tony, he had me bring our car back in and had a technician immediately inspect the transmission. They completed a full service on the transmission at no charge. Tony and Company did the right thing. We will continue using Herb Chambers because they take care of customers no matter what.
Business response:
Thank you for taking the time to share your experience with Tony here at Herb Chambers Honda of Westborough. I apologize for our oversight with your dipstick, but am so grateful you allowed us the opportunity to make things right. We are so fortunate to have such wonderful and loyal customers and its feedback like yours that lets me know our team is doing something right. We truly value your business and look forward to serving all of your automotive needs for many more years to come! Best, Tom Van Fechtmann General Manager ... read more
Mark Vincent was a pleasure to work with. His professional, courteous manner and knowledge of products made our job easy. He also took Apple time to fully explain the features of the vehicle we purchased
Business response:
Thank you for taking the time to recognize Mark! I’m thrilled to hear you felt comfortable with Mark and he was able to assist you with finding the perfect vehicle to meet your automotive needs. Our team strives to provide our guests with a great experience from the moment they walk in our dealership. I know Mark will appreciate the time you took to share your feedback. Thank you again and we look forward to serving your automotive needs in the future! Sincerely, Tom Van Fechtmann General Manager Herb Chambers Honda of Westb... read more
I purchased a Honda Fit from Tom Kelley and it was a great experience. For me, when purchasing a car it is crucial that I feel comfortable with the individual who is selling the car and Tom Kelley was top notch. He was completely honest, helped to educate me about the car and registration process and made it clear that he was putting my best interest first. I would highly recommend working with Tom for anyone who is looking to purchase a new car. The entire experience was great.
Business response:
Thank you for sharing your recent experience with Tom here at Herb Chambers Honda of Westborough. I’m so glad that you found Tom to be helpful and that you felt comfortable with your Honda Fit purchase. We sincerely value your business and look forward to serving your automotive needs for many more years to come! Best, Tom Van Fechtmann General Manager Herb Chambers Honda of Westborough
Tony always greets me with a smile and a handshake. This was not my first service here. He always explains what the service is and the costs. If any other service is needed (eg. wiper blades), he notifies me immediatel;y as to time and cost. It's a pleasure duing business with this dealer as apposed to others. As to the poor rating on service someone told Tony that the vehicle had "wheel locks" and needed the key. I did not recall needing a key on my prior visit. Upon research wirth my local mechanic, he stated that a 13/16 ... read more
Frequently asked questions about Honda Westborough
How is Honda Westborough rated?
Honda Westborough has a 4.7 star rating with 7,616 reviews.
When is Honda Westborough open?
Honda Westborough is open now. It will close at 5:00 p.m.