This profile has been claimed by the business owner or representative.
Honda Westborough
- Car Dealers
- Westborough, MA
About this business
Welcome to Honda Westborough, your local Honda dealer in Westborough, MA. We are a family-owned and operated business that has been serving the community. We are proud to offer a wide variety of new and used Honda vehicles, as well as a full range of services, including oil changes, tires, batteries, brakes, and inspections. We are committed to providing our customers with the best possible experience. Our staff is knowledgeable and experienced, and we are always happy to answer any questions you may have. We hope to see ... read more
Location details
350 Turnpike Rd Rte. 9, Westborough, MA, 01581, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I personably witnessed the EXTRA SERVICES not required, and all the customers deferred to their mechanics to perform the non required services. Please HERB stop those meetings to increase your bottom line. Herb is at the very bottom on his propeller plane (NOT A JET) to scoot to the Caribbean on YOUR dime, excuse my mechanic. I feel very bad for that poor girl to upsell his Caribbean yacht outing. Excuse me my 4 year old Pilot break fluid WAS DARK and needs to be replaced? Dark brake fluid will crash YOUR car??????? Where is... read more
I waited more than 70 minutes this morning 2/22:2022. just for an oil change. I arrived about 7:35am for a 7:45 am service. I got my car back about 9:00 am and even it was no car wash. The appointment made on line.
Perkins was the worst salesman. Disinterested in helping us. Tried give us $5,000 less for our trade in so we’d have to pay more out of pocket. Kept saying there was only 2 CR-V in stock when the website showed at least 9. He was just trying to sell us the more expensive model. I wouldn’t recommend this dealership or salesman to anyone! This is the last time we will ever lease a Honda! When the car was ready the next day he faxed the wrong agency for my car and kept lying to us saying the car would be ready in 45 minutes whe... read more
I have a leased vehicle from this dealership. I needed a tire replaced from a puncture. I wanted it done quickly. I decided to go to the dealership instead of a local tire place because I was assured by the person I spoke with at Herb Chambers that the service manager would personally drive me back and forth to my office that is less than 5 miles from the service center. Once I arrived, the service manager was nowhere to be found and I was told that I could wait for their shuttle. After an hour waiting, I was told it would b... read more
I got very bad experience with manager. He give me appointment to show the car. I have came from long distance to see but car is not available. They lie to me.
None of my concerns were addressed, my car was literally looked over with zero intentions of solving legitimate issues I pointed out, my vehicle is still under factory warranty. Pointed out multiple imperfections I noted since my first day of ownership back in April 2021. This experience left a sour after taste, I shall never return to either purchase or service any of my vehicles. I’ll be sure to share my dealer experience to my piers as well.
I was literally forgotten for 3 hours. It’s not the location but the representative JAMES who I unfortunately got during my visit.
The last week of June I took my Honda Odyssey to Herb Chambers of Westborough to have the rear passenger sliding door fixed. I had the driver passenger door fixed during April vacation. I’ve had the van for 8 years so these things are going to wear out. This is expected. What is unexpected is that Herb Chambers Honda of Westborough scratched and dented my car with what I assume was the lift that was used during the repair. They didn’t tell me about the damage and I saw it and brought it to their attention. We left the car wi... read more
Friendly and courteous! Policy of not using two coupons such as oil change and tire rotation is not customer friendly.
Frequently asked questions about Honda Westborough
How is Honda Westborough rated?
Honda Westborough has a 4.7 star rating with 7,586 reviews.
When is Honda Westborough open?
Honda Westborough is open now. It will close at 8:00 p.m.